Terms & Conditions
Welcome to A-LILI.
By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before placing an order.
Products
A-LILI offers skincare, wellness tools, and accessories made with carefully selected ingredients and materials.
We strive to present product descriptions and images as accurately as possible, but slight variations may occur.
All products are intended for personal use only.
Orders
All orders placed on this website are subject to availability and acceptance.
We reserve the right to refuse, cancel, or limit any order at our discretion, including but not limited to cases of suspected fraud, incorrect pricing, or product unavailability.
Once an order is placed, it cannot be modified.
Prices
All prices are listed in CAD / USD (choose what you use).
Prices may change at any time without prior notice.
Taxes and shipping fees may be added at checkout depending on your location.
Payments
Payments are processed through secure third-party payment providers.
We do not store credit card information on our servers.
By placing an order, you confirm that the payment information provided is valid and authorized.
Shipping
Shipping times may vary depending on the destination.
A-LILI is not responsible for delays caused by shipping carriers, customs, or events beyond our control.
Customers are responsible for providing the correct shipping address.
We are not responsible for lost packages due to incorrect address information.
Returns and refunds
All sales are final.
Due to hygiene, safety, and the nature of skincare and wellness products, orders cannot be cancelled, returned, or refunded once they have been placed.
We only replace items if they arrive damaged, defective, or incorrect.
If you receive a damaged or incorrect item, you must contact us within 48 hours after delivery at:
We may request photos of the product before approving a replacement.
Shipping costs are non-refundable.
A-LILI reserves the right to refuse any return request that does not meet these conditions.
Use of website
You agree not to use this website for any unlawful purpose.
You may not copy, reproduce, distribute, or use any content, images, or text from this website without permission.
All content on this website belongs to A-LILI.
Limitation of liability
A-LILI is not responsible for any damages resulting from the use of our products or website.
Customers are responsible for checking product ingredients before use.
If you have allergies or sensitive skin, consult a professional before using skincare products.
Privacy
Your personal information is handled according to our Privacy Policy.
Changes to terms
We reserve the right to update these Terms & Conditions at any time without prior notice.
Changes will take effect immediately after being posted on the website.
Contact
If you have any questions, please contact us at: